Straight answers

Tree Removal FAQs

The fifteen questions we get asked most often, answered properly rather than with a sales pitch. Costs, consents, insurance, timing and safety.

Free written quotesOn-site assessment, no obligation
Fully insured crewsPublic liability cover on every job
24/7 storm responseUrgent and fallen-tree call-outs
Full clean-up includedChipped, carted and swept

The five-second version

  • Cost: most Auckland residential removals run $350–$4,500 including clean-up.
  • Consent: usually not needed for ordinary trees on private urban land — but always check for scheduling and overlays first.
  • Clean-up: included as standard. Brush chipped, logs carted, site swept.
  • Stumps: quoted separately, but far cheaper booked with the removal.
  • Emergencies: 24/7, triaged by risk. Phone rather than email.
How much does tree removal cost in Auckland?

Most residential tree removals in Auckland fall between $350 and $4,500 including clean-up. A small tree under about 6 metres in an open garden typically costs $350–$900, a medium tree of 6–15 metres costs $800–$1,800, and large or complex trees over 15 metres cost $1,500–$4,500 or more. Access, the drop zone and what sits beneath the tree usually affect the price more than height alone.

Do I need council consent to remove a tree in Auckland?

Often no. Most ordinary trees on private urban residential land in Auckland can be removed without resource consent. Consent is required if the tree is a scheduled notable tree, sits within a Significant Ecological Area or another vegetation overlay, was required to be retained as a condition of a resource consent or subdivision, or is on council or public land. Check your property in Auckland Council's GeoMaps viewer before booking work.

How do I find out if my tree is protected?

Search your address in Auckland Council's GeoMaps public viewer, which shows scheduled notable trees and the planning overlays applying to a property. You can also check the Auckland Unitary Plan or phone Auckland Council. If a protection shows up, get written confirmation from the council before any work is scheduled.

Is your quote free, and is it in writing?

Yes to both. On-site assessment and quoting are free and carry no obligation. You receive a written quote setting out which trees are involved, the removal method, whether stump grinding is included and to what depth, what happens to the material, and anything that would be charged as an extra.

Are you insured?

Yes. We carry public liability insurance and can provide a certificate of currency on request — ask for it before work starts, as any competent contractor will supply it without hesitation. If you are engaging a tree contractor anywhere, insist on seeing this.

Do you take all the branches and wood away?

Yes, as standard. Brush is chipped into the truck, logs are cut and carted off, and the work area is raked and swept before we leave. If you would rather keep firewood rounds or wood chip for garden beds, tell us when we quote and we will cut and stack it where you want it instead.

Do you grind the stump too?

Stump grinding is quoted separately, but it is far cheaper booked with the removal because the machine is already on site. Grinding depth depends on what the area will be used for — 150–300mm for lawn, 300–450mm for paving or fencing, and full excavation where a building platform or services are going in.

How quickly can you come out for an emergency?

Genuine emergencies — a tree on a building or vehicle, a tree blocking sole access, a hung-up or partly uprooted tree, or anything touching a power line — are prioritised, and we run call-outs outside normal hours seven days. Phone rather than emailing so we can assess the risk properly. After a widespread storm we triage the whole region by severity.

What should I do if a tree is touching a power line?

Stay at least 10 metres away, keep everyone else away, and assume every line and every wet surface near it is live. Electricity can arc, so you do not need to touch a line to be injured by it. Call the network operator or emergency services first. No tree work can begin until the line has been de-energised or covered.

Does insurance cover tree removal in New Zealand?

Usually where a tree has damaged an insured structure — most home policies cover removal as part of repairing damage to a house, garage, fence or vehicle. Cover for removing a tree that fell without damaging anything, or a live tree you simply want gone, is far less common. Contact your insurer before authorising non-urgent work.

My neighbour's tree overhangs my property. What can I do?

In New Zealand you may generally trim branches back to the boundary line at your own cost, provided you do not trespass to do it, do not damage the tree's health, and the tree is not protected. Cut material technically belongs to the tree owner. In practice, a conversation first usually produces a better outcome, and we are happy to quote work both parties can see.

How long does a typical job take?

A single tree on an accessible section is usually a half to full day including clean-up. Multiple trees, restricted access, steep ground or jobs requiring material to be hand-carried out take longer. Your written quote includes an expected duration so you can plan around it.

Do you work weekends or outside business hours?

We work Saturdays as standard, and can arrange early starts or weekend work for commercial sites where daytime work would disrupt operations. Emergency call-outs run 24/7. Noise restrictions apply in residential areas, so we will tell you what is realistic for your location.

Do you work with property managers, landlords and body corporates?

Yes, regularly. We quote in writing to whoever is authorising the work, coordinate access directly with tenants or residents where you would prefer not to, provide the documentation body corporate committees need for sign-off, and invoice the managing party.

What areas of Auckland do you cover?

The wider Auckland region — central Auckland, the North Shore, west Auckland, east Auckland and south Auckland through to Pukekohe and the Franklin district. If you are unsure whether your suburb is covered, phone and ask; the answer is almost always yes.

Official sources

Where to check things yourself

We would rather you verified this than took our word for it.

Is my tree protected?

Auckland Council GeoMaps shows scheduled notable trees and planning overlays by address. Also see Auckland Council's guidance on trees on your property.

What counts as a notable tree?

Auckland Council explains what a notable tree is and what working on protected trees involves.

Tree work safety standards

WorkSafe New Zealand's tree work guidance sets out how this work is meant to be done, and NZ Arb maintains professional standards for the industry.

Your rights as a customer

Services must be carried out with reasonable care and skill under the Consumer Guarantees Act 1993. Unresolved disputes can go to the Disputes Tribunal.

Question we have not answered?

Ring (09) 101 1024 or send it through. We would rather talk you out of unnecessary work than sell it to you.

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